Emergency Medical Services
Frequently Asked Questions
Service fees were established for the purpose of defraying a portion of the cost involved with the care and transportation of resident and non-residents of the Village of Buffalo Grove when the need for paramedic service exists. For more information on ambulance billing and fee structure, the Village's ordinance can be found by clicking here.AMBULANCE BILLINGThe Village of Buffalo Grove contracts its ambulance billing services to Paramedic Billing Services, Inc. (PBS). For more information about how the Village's ambulance service fees are administered, call PBS 630-530-2988.
All unstable patients will be transported to the closest hospital.
Stable patients may be transported to Northwest Community Hospital in Arlington Heights, Condell Hospital in Libertyville, Glenbrook Hospital in Glenview, or Highland Park Hospital in Highland Park if the transport is approved by the medical control nurse.
Transports to Lutheran General Hospital would only be done for certain trauma patients, or other special situations.
If you wish to be transported to any other hospital the BGFD paramedics will contact the medical control nurse for permission and call a private ambulance to transport you to another hospital.
Stable patients may be transported to Northwest Community Hospital in Arlington Heights, Condell Hospital in Libertyville, Glenbrook Hospital in Glenview, or Highland Park Hospital in Highland Park if the transport is approved by the medical control nurse.
Transports to Lutheran General Hospital would only be done for certain trauma patients, or other special situations.
If you wish to be transported to any other hospital the BGFD paramedics will contact the medical control nurse for permission and call a private ambulance to transport you to another hospital.
Attorney and Insurance requests should be directed to Paramedic Billing Services at 630-530-2988. Personal requests must be made in person at the Fire Department administrative offices located at 1051 Highland Grove Dr. 8 am-4pm Monday - Friday
Additional documentation, such as a photo ID, may be requested in order to receive a report. Ambulance reports are not subject to the Freedom of Information Act.
Additional documentation, such as a photo ID, may be requested in order to receive a report. Ambulance reports are not subject to the Freedom of Information Act.
The Fire Department provides free blood pressure screenings 8:30 am to 4:30 pm, Monday through Friday (excluding holidays).
Blood pressure checks are only provided at:
Fire Department Headquarters
1051 Highland Grove Dr.
Buffalo Grove, IL 60089
Blood pressure checks are only provided at:
Fire Department Headquarters
1051 Highland Grove Dr.
Buffalo Grove, IL 60089