Make a Water Bill Payment
The Village of Buffalo Grove offers several payment options for your water and sewer utility bill. Please note that some payment options have associated transaction fees.
*Note: The convenience fees for the "One-time payment online" option will be increasing from $1.80 per transaction to $3.50 per transaction beginning January 1, 2023. To avoid this fee increase, please use one of the other payment options available to you.
No transaction fee
Enroll: EZ-Pay form
Online payment via user profile (utility account)$2.00 fee per transaction
Click here to access the payment portal.
You can sign in or create a new account.
Electronic payment directly from your bankNo transaction fee
Contact your bank to set up this payment method.
Check payment or money order No transaction fee
Village Hall: Drop off in person during normal business hours or 24/7 in the drop box located on the North side (please no cash), or mail billing stub and check/money order.
One-time payment online (account number and email required)$1.80 fee per transaction (increases to $3.50 January 1, 2023)
Click here to pay.
Just move in or need to update your utility account information?
Click here to complete the required form.
Frequently Asked Questions
The Village of Buffalo Grove offers a payment assistance plan for hardships or temporary relief for extraordinary circumstances. Payment Plans are extended for a maximum of six months. Plan documents and eligibility requirements can be found here.
High water consumption can be caused by a myriad of issues like increased consumption from appliances or people, or water system problems. Public Works would be happy to help investigate issues related to high water use. Please submit a request through the online portal.