Make a Water Bill Payment
The Village of Buffalo Grove offers several payment options for your water and sewer utility bill. Please note that some payment options have associated transaction fees.
*Note: The convenience fees for the "One-time payment online" option will be increasing from $1.80 per transaction to $3.50 per transaction beginning January 1, 2023. To avoid this fee increase, please use one of the other payment options available to you.
 EZ-Pay
(automatic draft) No transaction fee
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 Online payment via user profile (utility account)$2.00 fee per transaction Click here to access the payment portal. You can sign in or create a new account. |
 Electronic payment directly from your bankNo transaction fee Contact your bank to set up this payment method. |
 Check payment or money order No transaction fee Village Hall: Drop off in person during normal business hours or 24/7 in the drop box located on the North side (please no cash), or mail billing stub and check/money order. |
 One-time payment online (account number and email required)$1.80 fee per transaction (increases to $3.50 January 1, 2023) Click here to pay. |
Just move in or need to update your utility account information?
Click here to complete the required form.
Frequently Asked Questions
The Village of Buffalo Grove offers a payment assistance plan for hardships or temporary relief for extraordinary circumstances. Payment Plans are extended for a maximum of six months. Plan documents and eligibility requirements can be found here.
High water consumption can be caused by a myriad of issues like increased consumption from appliances or people, or water system problems. Public Works would be happy to help investigate issues related to high water use. Please submit a request through the online portal.