Street Services

Street SweepingStreet Patching 
Sign Shop Services
Dead Animal Removal 
Snow Plowing

Street Sweeping

Buffalo Grove attempts to sweep every street once per month. This is to provide attractive streets and help prevent flooding. We do our best to remove debris in a professional and cost effective manner.
What is the process for sweeping streets? 
  • The Village is divided into ten sections.
  • Sweepers start in Cook County and end in Lake County. 
  • Two sweepers are deployed to effectively sweep all streets.
How often are streets sept? 
  • During the spring and fall months, the entire village is swept on a monthly basis.
  • During the summer and winter months, the village is swept as needed. 
Does street sweeping collect leaves from my yard? Why not? 
  • Village sweepers are not designed to collect leaves from yards.
  • Raking leaves into the street is a violation of Village code because this can cause a slow down in cleaning as well as increase flooding chances. 

Street Patching

The Public Works Street Section is responsible to maintain 115.1 miles of roadway. Because these streets need immediate attention, and it is our goal to address streets with deficiencies in a cost effective and efficient manner they will be addressed using the Total Patcher. The Total Patcher will increase street durability, lengthen street life, and patch efficiently.
Total Patcher Information Brochure

Sign Shop Services Interested in Purchasing Signs?
We are happy to help you order signs or provide more information
Place Order

Dead Animal Removal Dead Animal Removal
Street section personnel conduct removal of dead animals in the public Right-of-Way (ROW). Public Works employees  cannot come onto private property to remove a dead animal. If there is a dead animal on residential property, it is the responsibility of the homeowner to have it removed.

Severely Injured or Sick Animal

According to the Humane Care for Animals Act (510 ILCS 70) a law enforcement officer may humanely euthanize animals that are severely injured. If there is a live animal that is severely injured or sick please contact the Police Department at 847-459-2560.

Snow Plowing 

Help! My mailbox was knocked down.

Submit an online request to have Public Works staff to inspect your downed mailbox. Select "Streets" then "Damaged Mailbox" in the next window.
Click here
The goal of the Snow and Ice Control Program is to maintain pavement surfaces on Village owned and maintained streets. Maintenance will be accomplished with resources available and assigned, with efforts always focused on safety and ability of emergency vehicles to traverse the Village during winter storm events. After an event ends, the goal will be to clear streets "curb to curb" as soon as possible, with an understanding that differing levels of snow and ice accumulation will affect overall maintenance time. An average goal time will be 12 hours after the end of an event. Public Works will use this goal as a marker to improve service under the new resource limitations. 

Damaged Mailboxes: During snow removal efforts, mailboxes may unfortunately be damaged or even knocked down by snow plows - but there is a way to address this issue. If the damage was caused by a direct strike by Buffalo Grove Public Works, the Department will repair or replace mailboxes and support posts that have been damaged.

The Department does not complete repairs caused by thrown snow, called windrow. Additionally, no repairs or replacements will be completed on mailboxes or support posts that have been improperly installed. Mailbox installation guidelines and diagrams can be obtained at the Public Service Center upon request by calling 847-459-2545. Please visit this link for more information and to report a mailbox that was damaged or knocked down.

Different areas of the Village may receive snow removal services from alternative units of government, such as Lake County, Cook County, or the Illinois Department of Transportation, among others. 

Snow Build-Up at the End of Driveways: Due to accumulated snowfall, residents may find a build-up of snow at the ends of their driveways. While this may create a nuisance, there are reasons why this occurs.  All streets are plowed to create drivable lanes for commuters/emergency equipment, and then plowed again to the curbs, which allows drainage to run down the curb and not in the street once melting begins or rain follows. If snow is not pushed all the way to the curb, melting snow and rain could pose a re-freezing issue, if or when temperatures drop below freezing.

Snow is also plowed all the way to the curb by Public Works to prevent residents from having to shovel/snow blow beyond the curb and into the street to create access to their driveways. Residents are always encouraged to try and remove the freshly plowed snow before re-freezing occurs and the deposits turn into ice or hard packed snow. Although shoveling/snow blowing smaller piles ultimately requires the same amount of removal as one large clean-up would, performing the activity multiple times on smaller, lighter, and less frozen piles is much easier on equipment and the human body. Find our Snow and Ice Plan and Plow Route Plan Here.

It is important to note that outside agencies maintain most major thoroughfares.  Please direct inquires to the agency responsible for maintenance at the following numbers.


If you don't know which agency maintains a given road, visit the Snow and Ice Control map in our Community Portal.  You can enter your address, or a nearby location, to discover which agency controls snow and ice activities for individual roads.  


Snow and Ice Control Procedure



Frequently Asked Questions