Water Billing Issue

Water Billing Issue
Water Billing IssueThe Village has been notified by our third-party printer that an error occurred on portions of water bills dated 10/15/2019, affecting approximately 500 residents and businesses. The identified issues included upside down print on the front of the bill, and a formatting error on the back. These errors did not impact the amount owed by customers. The printer is now in the process of resending bills that do not contain any of these errors. If payments have already been made online, at Village Hall or though auto draft, please disregard the duplicate bill when it arrives. For customers who have not paid their bill yet, please use the duplicate bill when mailing payments to ensure proper delivery. Payments that have already been mailed may have delivery issues due to a formatting error of the printed remittance address. Please contact Village Hall if you need payment confirmation and for any questions at 847-459-2500 or via email at BGFinance@VBG.org.